At Minhakim Travels Sdn Bhd, we are committed to providing the best customer experience possible. That’s why we have a clear and concise refund policy to ensure that you are fully satisfied with your purchase.
Attraction Tickets: No cancellations are allowed and no refunds will be provided for attraction tickets purchased through our website, www.minhakimtravels.com.
Tour Packages: If you need to cancel your Tour Package, please notify us within 14 days of purchase. The amount of refund will be determined by the company and will be based on factors such as the date of cancellation and the terms and conditions of the Tour Package.
Services: Only certain services offered by Minhakim Travels Sdn Bhd are eligible for a refund. The amount of refund for these services will be determined by the company.
Products: If you receive a damaged or incorrect product, please contact us within 7 days of receiving the product. To make a claim, please call us at 03-8861 8722 or email us at email@example.com. Be sure to include your booking number and evidence of the damage or error. If the damage/error was caused by us, we will either replace the product with a new one, exchange it with a product of equal value, or provide a refund, as agreed upon by the customer.
This refund policy is subject to change, so be sure to check back periodically for updates. If you have any questions or concerns, please do not hesitate to contact us at the number or email address provided above. Thank you for choosing Minhakim Travels Sdn Bhd.